**Download the following**
Adobe Reader For Windows and Mac users. This link automatically detects your operating system.
Adobe Flash Player For Windows and Mac users. This link automatically detects your operating system.
Flip 4 Mac Allows Mac users to play WMV files in QuickTime Player.
QuickTime Player For Windows and Mac users. This link automatically detects your operating system.
Firefox Browser Firefox is the recommended browser

Technical Support & Your Instructor

Please note that your instructor is there to assist with course related questions, not technical support issues. Technical support issues are to be directed to the USF IT support.

Prior to contacting support please take note of the specific issue. So for example, if you tried to open a link and were receiving an error, write down the specific error so you can report this to the USF IT support.

Also, please have the following information ready before contacting the help desk:

Net ID
Operating System and version
Browser and version
Computer make and model